Thank you both so much for your assistance with my Mom, Sneh Chand’s, Medi-Cal application. You both lifted a huge weight off of my shoulders by sharing your knowledge and experience to assist me through the Medi-Cal process.
As you know, my Mom was admitted to a nursing facility in February and being that it was the first time we have had a family member in a facility, the process was very new to me and my family. It took months of talking with case managers from the hospital and facility, to insurance companies, to contacts that worked at other facilities and a trip to the Social Services office, to finally find the answers I was looking for by coming in contact with the both of you. I received the contact information for Elder Law Services from the case manager with my Mom’s insurance company at the time, Regal. Up until the point that I reached out to Elder Law Services, it was a very stressful process for me and my family. While trying to focus on my Mom’s health and recovery, the last thing that we wanted was to spend hours on the phone trying to figure out insurance coverage, with no clear answers in the end. After my first phone call with Gaby, I felt a huge sense of relief. She took the time to answer all of my questions and for once I felt like I found the answers I was looking for months for, in addition to clarity on the next steps in the process.
From my conversations with Gaby on the Medi-Cal process to working closely with Ana on the approval process, you both have helped tremendously. I can’t thank you enough for going above and beyond to help us through the Medi-Cal process. Not only spending the time to explain the process and putting my Dad’s concerns at ease by providing him with comfort knowing that his assets would be protected, but you also saved him well over $50,000 in long-term care bills from the facility. It was great to finally work with a team of experts that are knowledgeable in the process. Thank you both for the time and efforts you spent in submitting the application, with minimal time to spare at the end of the month. I am so grateful that I was referred to Elder Law Services and I had the opportunity to work with the both of you.
My family and I are grateful for your support and your commitment in helping us through the process. I would highly recommend Elder Law Services to anyone that needs assistance with the Medi-Cal.
Thank you,
Reema Bora
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