Privacy Policy

This Privacy Policy applies to information collected online from users of this website operated by Elder Law Services of California, including services related to estate planning, Medi-Cal planning, probate, trust administration, and related legal matters.

In this policy, you can learn what types of information we collect, how and when we may use that information, how we protect it, and the choices you have regarding your personal information.

What Personal Information Is Collected and How Is It Used?

We collect information about our users in three primary ways:

• Information provided directly by you
• Information collected through web server logs
• Information collected through cookies and similar technologies

We use this information primarily to provide a personalized online experience and to deliver information, resources, and legal services that are relevant to individuals seeking assistance from an estate planning attorney, Medi-Cal planning attorney, probate attorney, or related legal professional.

We do not sell or share your personal information with third parties except as described in this Privacy Policy or when we believe in good faith that the law requires it.

User-Supplied Information

If you complete the “Contact Us” form on this website, we may request certain personal information, including:

• Name
• Email address
• Phone number
• State of residence

Only an email address is required to submit the contact form.

If live chat functionality is available, you may also be asked to provide contact information during your interaction.

Please do not submit confidential, proprietary, or sensitive personally identifiable information such as:

• Social Security numbers
• Dates of birth
• Driver’s license numbers
• Credit card or bank account information
• Medical or financial account information

(collectively, “Sensitive Information”).

If you voluntarily submit Sensitive Information, you do so at your own risk. We are not responsible for the consequences of such submissions.

Information provided through the contact form or chat may be used to:

• Respond to your inquiry
• Evaluate your legal needs
• Communicate with you regarding estate planning, Medi-Cal planning, probate, or related legal services

If you do not wish to receive future communications, you may opt out as described below.

Submission of a contact form does not create an attorney-client relationship.

Web Server Logs

When you visit our website, our servers may automatically collect certain information and store it in web server logs. This may include:

• Your IP address
• Your Internet service provider
• Your geographic location (city, state, country)
• Browser type and device information
• Date and time of your visit
• Pages viewed
• Referring website
• Links clicked
• Search queries performed on our site
• This information helps us:
• Administer and secure the website
• Analyze usage patterns
• Improve site functionality
• Protect against misuse
• Enhance user experience

Cookies and Similar Technologies

To provide a customized experience, our website may use cookies and similar tracking technologies.

Cookies are small data files stored on your device that help us:

• Recognize returning visitors
• Save preferences
• Improve navigation
• Analyze website traffic
• Deliver relevant advertising

Most web browsers automatically accept cookies, but you can adjust your browser settings to:

• Notify you when a cookie is received
• Disable cookies entirely

Please note that disabling cookies may affect certain website functionality.

You may opt out of Google’s use of cookies by visiting Google’s Ad Settings. You may also visit https://optout.networkadvertising.org/
to opt out of certain third-party advertising networks.

By using this website, you consent to the use of cookies as described in this Privacy Policy.

Third-Party Services

We may use third-party service providers to assist with:

• Website hosting
• Analytics
• Marketing
• Online advertising
• Live chat services

These third parties may collect information such as IP addresses and cookie identifiers to provide analytics and advertising services. Such data is generally collected anonymously and in aggregate form.

We do not share your personal information with third-party advertisers for their independent marketing purposes.

California “Do Not Track” Disclosure

Our website does not alter or respond to “Do Not Track” (DNT) signals sent by web browsers.

As described above, we use web server logs, cookies, and similar technologies to analyze website usage and improve functionality.

How Is Personal Information Protected?

We implement reasonable and appropriate security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Who Has Access to the Information?

We do not sell, rent, or lease mailing lists or personal data.

We may share information:

• With trusted agents, contractors, or vendors who assist us in operating our website or delivering services
• With an unaffiliated attorney or law firm if we are unable to assist you and believe another attorney may be able to help (with your implied consent based on your inquiry)
• As required by law
• To protect our rights or property
• In connection with a business transfer, merger, acquisition, or bankruptcy

Your Rights: Access, Correction, and Opt-Out

You may contact us at any time to:

• Request access to personal data we may have about you
• Correct or update your information
• Request deletion of your information
• Opt out of future communications

You may do so by contacting us via the phone number, mailing address, or contact form listed on this website.

Changes to This Privacy Policy

If our information practices change materially, we will update this Privacy Policy and post the revised version on this page.

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